![]() ![]() Note: The two white LEDs on the top of the point indicate volume control and help you know where to touch to control volume. The light ring on the bottom of the point shows various statuses. When it's done, the device will reset itself and start pulsing white, letting you know that it's ready for setup. Once it is solid yellow, let go of the factory reset button. If you keep holding down the reset button, after about 12 seconds the light will turn solid yellow. You are holding down the reset button and are factory resetting this device. You might need to unplug and plug in each device again. When it's done, it will slowly pulse white, letting you know that it's ready for setup.Ĭheck that the Ethernet cable is connected to both your router and your modem and that both devices are turned on. If there's still no light, contact Wifi customer support. If your device is already set up and the light appears off, check your light brightness settings in the app. Router has no power or the light was dimmed in the app.Ĭheck that the power cable is properly connected to your router and to a working wall socket. If the light stays red, contact Wifi customer support. Once it's solid yellow, let go of the factory reset button.Ĭritical failure. You're holding down the reset button and factory resetting the device. Wait for the device to slowly pulse blue, then try to pair the device again. Learn more about fixing network errors.ĭevice encountered an error during setup. You might need to unplug then plug in each device again. When it's finished, the device will reset itself.Ĭheck that the Ethernet cable is connected to both your router and modem, and both devices are turned on. Note: A solid yellow light during setup also indicates a network error on your device. Use the Google Home app to set up your router. Wait for the device to complete the update. When it's finished, it'll slowly pulse blue to let you know that it's ready for setup. Note: By default, the light is turned on for online Nest Wifi Pro routers, but you can turn it off in the Google Home app. The device is online and you've turned off the status light in the Google Home app. ![]() ![]() If your device is already set up and the light appears off, check your light brightness settings in the app. Check that the power cable is properly connected to your router and a working wall socket. ![]()
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